Privacy Policy

Last Updated July 1, 2023

This Privacy Policy (“Policy”) will help you understand how we collect and use personal information from those who visit our website or make use of our online facilities and services, and what we will and will not do with the information we collect.

This Policy applies to TRUEMARK TECHNOLOGIES, INC. and any subsidiary company listed below. It governs any and all data collection and usage by us.

Subsidiaries:

  • TRUEMARK, LLC
  • TRUEMARK TECHNOLOGIES, INC
  • TRUEMARK SOUTH AFRICA (PTY) LTD

Information We Collect

We collect two types of information:

  1. Personal Information: This includes name, email address, phone number and billing address.
  2. Non-Personal Information: This includes but is not limited to browser type, IP address, pages visited.

How We Use the Information

  1. Personal Information: We use this information to send notifications, process payments and provide services requested.

  2. Non-Personal Information: We use this information to improve products, services and identify system problems.

Sharing Your Information

We do not sell or lease your personal information to third parties. However, we may share this information with third-party partners and services we use to provide you with the services and products you have requested.

Cookies and Tracking

Cookies are small text files that are stored on your device (computer, smartphone, tablet, etc.) when you visit certain web pages. They allow websites to store information like user preferences, ensuring a more seamless experience during your next visit.

We use the following types of cookies:

  • Session cookies: These are temporary cookies that are only active while you’re on the site and are deleted once you close your browser.
  • Persistent cookies: These cookies remain on your device even after you’ve closed your browser and can be accessed by our website on subsequent visits.
  • Third-party cookies: These are set by external companies for purposes like analytics, advertising, or social media interactions.

We use cookies for several reasons, including:

  • Website functionality: To remember your preferences, settings, and provide personalized content.
  • Website performance: To analyze how our website is accessed, used, and how it performs. This allows us to continually improve our services and user experience.
  • Advertising: To show relevant advertisements both on our website and elsewhere online.

You have the right to decide whether to accept or reject cookies. Most browsers automatically accept cookies, but you can modify your browser settings to decline them if you prefer. If you choose to reject cookies, some features of our site may not function as intended.

Data Protection & Security

We use advanced security measures including encryption to protect your data from unauthorized access, alteration, disclosure, or destruction.

You can verify the use of encryption by looking for a lock icon in the address bar of your browser and checking for “https” at the beginning of the address of the webpage.

Data Retention & Disposal

The data we collect from you will be stored for no longer than necessary. The length of time we retain the information will be determined based upon the following criteria: the length of time your personal information remains relevant; the length of time it is reasonable to keep records to demonstrate that we have fulfilled our duties and obligations; any limitation periods within which claims might be made; any retention periods prescribed by law or recommended by regulators, professional bodies or associations; the type of contract we have with you, the existence of your consent, and our legitimate interest in keeping such information as stated in this Policy.

Data Access

If you have a registered account with us, you may review and update certain personal and non-personal information in your account by logging in.

This Policy does not govern the collection and use of information by third-parties which are not owned or managed by TrueMark Technologies, Inc. Our website does contain links to affiliates and other websites. We do not claim nor accept responsibility for any privacy policies, practices and/or procedures of other such websites.

Children under the age of 13

Our website is not directed to, and does not knowingly collect personal identifiable information from, children under the age of thirteen (13).

Changes to this Policy

We reserve the right to make changes to this Policy at any given time. If we make material changes to this policy, we will notify you by updating the date of this Privacy Policy and posting it on the website. We may, and if required by law, will also provide notification of changes in another way that we believe is reasonably likely to reach you, such as via e-mail or another manner through the website.

Contacting Us

If you have any questions about this privacy policy or our data practices, please contact us at legal@truemark.io.